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Privacy Policy

Last updated: April 16, 2026

Blazescribe ("we," "our," or "us") operates the website at https://blazescribe.comand the Blazescribe application (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

1. Information We Collect

1.1 Account Information

When you create an account, we collect your name, email address, and authentication credentials. If you sign up via a third-party provider (e.g., Google), we receive your name and email from that provider.

1.2 Uploaded Content

When you use Blazescribe to transcribe audio or video, you upload media files to our servers. These files are processed to generate transcripts, summaries, and other content. We store your uploaded files and generated outputs in your account for your access.

1.3 Usage Data

We automatically collect information about how you interact with our Service, including pages visited, features used, timestamps, device information, browser type, operating system, and IP address. We use analytics tools to understand usage patterns and improve the Service.

1.4 Payment Information

If you subscribe to a paid plan, our payment processor collects your billing information (credit card number, billing address). We do not store full payment card details on our servers.

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain the Service
  • Process your audio and video files for transcription and content generation
  • Manage your account, process payments, and communicate with you
  • Improve our transcription accuracy and AI models
  • Send you updates, marketing communications (with your consent), and support responses
  • Detect, prevent, and address fraud, abuse, and technical issues
  • Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share information with:

  • Service Providers: Third-party vendors who help us operate the Service (cloud hosting, payment processing, analytics, email delivery). These providers are contractually obligated to protect your data.
  • AI Processing Partners: Your audio content may be processed by third-party speech-to-text APIs to generate transcriptions. These partners process data solely to provide the transcription service and are bound by data processing agreements.
  • Legal Requirements: We may disclose information if required by law, court order, or governmental authority, or to protect our rights, safety, or property.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Data Storage and Security

Your data is stored on secure cloud infrastructure with encryption at rest (AES-256) and in transit (TLS 1.2+). We implement industry-standard security measures including access controls, monitoring, and regular security assessments. While no method of electronic storage is 100% secure, we strive to protect your information using commercially reasonable means.

4.1 Data Retention

We retain your account data and uploaded content for as long as your account is active. If you delete your account, we will delete your personal data and uploaded files within 30 days, except where retention is required by law or for legitimate business purposes (e.g., fraud prevention).

4.2 File Processing

Uploaded audio and video files are processed on our secure servers. Files on the free tier may be automatically deleted after processing. Paid plan files are retained in your account until you delete them or close your account.

5. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data
  • Export your data in a portable format
  • Opt out of marketing communications
  • Restrict or object to certain data processing activities
  • Withdraw consent where processing is based on consent

To exercise any of these rights, contact us at privacy@blazescribe.com.

6. Cookies and Tracking

We use cookies and similar technologies (e.g., local storage) to maintain your session, remember preferences, and analyze usage. You can manage cookie preferences through your browser settings. Disabling cookies may affect certain features of the Service.

We use analytics services to understand how users interact with our Service. These services may collect information about your use of the Service and other websites.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses where required.

8. Children's Privacy

The Service is not directed to children under 16. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us and we will promptly delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at: